Support
One public channel, the rules that keep you clear of scams, what to send when something breaks, and answers to the questions people ask first.
Where to reach us
Siliq has one account, on X. Announcements, answers and the contract addresses at launch go there first. Ask in public replies, or send a direct message for anything about your own wallet.
Siliq runs no other chats, groups or inboxes. An account with another name, on any platform, is not Siliq.
Most answers are already written down: the docs cover mining, payouts and the API, the privacy policy says what Siliq keeps about you, and the terms say what it can and cannot promise.
Scam rules
Crypto support channels attract impersonators. These rules have no exceptions.
- Siliq never asks for your private key, your seed phrase, a Siliq API key or a provider key.
- Siliq never messages you first, on any platform.
- Siliq never asks you to send ETH or tokens to verify, unlock or repair a wallet.
- The $SILQ contract is not deployed. Any address posted before launch is fake.
- Signing a Siliq pass sends no transaction. A wallet prompt to approve tokens or send funds during a pass did not come from Siliq.
- Siliq speaks through this site and one account, @siliq on X.
If someone claiming to be Siliq breaks one of these rules, do not reply to them. Report the account on X and tag @siliq so others see the warning.
What to send
The more of this a report carries, the faster we can find the problem.
- 01Your wallet's public address. Never the private key or seed phrase.
- 02When the run happened, in UTC, with the instrument, GPU and browser you used.
- 03The transaction hash for anything that touched the chain.
- 04For the API: the model, the job id from the siliq block, the time you sent it, and the error code in the response.
- 05A screenshot of the error, with any key blurred out.
Quick answers
- I finished a run. When do I get paid?
- After launch, at the next settlement. Cycles close every 6 hours, at 00, 06, 12, 18 UTC, and the site shows your pending amount and vouchers once your wallet is connected. Before launch runs are scored and listed, and nothing is paid.
- Do I need $SILQ to mine?
- To get paid, yes: $25 of it in the wallet you sign the pass with. Anyone can run an instrument without it; those runs are scored and not paid.
- Which GPUs work?
- Any GPU with WebGPU in a desktop browser, such as recent Chrome or Edge. Without WebGPU, SLQ-01 runs on WebGL2. Keep the tab in front for the whole 15, 30 or 60 minutes.
- My prompt is stuck in the queue.
- Miners and nodes online right now answer open models. When none holds that model, the prompt waits in line, up to 200 per model. Poll
/api/v1/inference/<id>, try another model, or start an SLQ-05 run and serve it yourself. - Who bills me for Claude or DeepSeek?
- The provider, on your own account. Siliq passes your key with that one request, stores nothing and adds no markup. Billing questions go to the provider.
- Do headless nodes get paid?
- Not yet. Payouts come from benchmark runs, and a node never runs one. Node work stays unpaid until it has a verification path of its own. The roadmap lists it.
Security disclosure
Found a vulnerability in the site, the API, the node client or the vault contract? Send a direct message to @siliq on X that asks for a private channel, and leave the details out of that first message. We reply with a way to share the report in private.
- 01Describe the issue and the steps to reproduce it.
- 02Say what an attacker could do with it: read data, forge runs, sign vouchers, move funds.
- 03Give us time to fix it before you publish.
- 04Test against your own wallets, runs and keys, never against other people's.